Shipping & Returns
Orders ship within 3-5 business days and will be shipped via UPS or USPS. Transit days commonly take an additional 3-5 business days. The order should be delivered within 10 business unless carriers have shipping delays due to weather or holiday which can be monitored by your tracking number.
Return & Exchange Policy
Due to the sanitary concerns and customer safety, all beauty and skin care sales are final. For beauty and skin care items damaged in transit, please submit a photo of the item with packing slip to firstname.lastname@example.org within 48 hours of receipt. Once reviewed and approved, return instructions will be provided and a store credit will be issued and emailed to you.
Order Cancellations or Changes
Cancellation request must be received within 24 hours of the order placement. Email email@example.com.
However, once order is confirmed, changes to the order cannot be made.
For any questions or concerns, please contact us at firstname.lastname@example.org with your name and order number, and we will respond to you as soon as possible.
Thank you for your understanding.